Contact information

Last updated: September 13, 2026

We are dedicated to providing clear, responsive support for all our UK customers, patients, and community members. Whether you have questions regarding hardware technical specs, order tracking, returns, or glassware care, please reach out to us using the details below.

Customer Support Contact Details

• Trade / Operating Name: Your Green Wellness
• Customer Service Email: YourGreenWellnessuk@gmail.com
• Official Website: www.yourgreenwellness.co.uk
• Support Hours: Monday – Friday, 9:00 AM – 5:00 PM GMT (Excluding UK Bank Holidays)
• Response Time Guarantee: We aim to respond to all email inquiries within 24 to 48 business hours.

Discreet Packaging & Fulfillment Note

Please note that for customer privacy, all order shipments and billing communications operate under strict discretion. Outbound parcels are dispatched in 100% plain, unbranded packaging with no reference to hardware, glassware, or store branding on the outer label.

Legal & Regulatory Inquiries

For inquiries regarding age verification protocols, consumer rights under the Consumer Rights Act 2015, or privacy requests under UK GDPR, please contact our administrative team directly at YourGreenWellnessuk@gmail.com.